Refunds

To refund a payment from the Cash-out screen:
Locate the order you want to refund
Tap the order and tap 'Refund'
Tap the payment you would like to refund
The refund is processed and the order total and tax amounts are updated accordingly
If you are using integrated payments, the refund will appear on the card machine for processing with the customer's card
Go home and back into Cash-out to see the updated transaction
Refund from Cash-out
The refund option will not appear if no payments have been made on the order, or if all the payments on the order have already been refunded

Viewing an order

Settings

Last modified 4mo ago

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