Refunds

To refund a payment from the Cash-out screen:

• Locate the order you want to refund

• Tap the order and tap 'Refund'

• Tap the payment you would like to refund

• The refund is processed and the order total and tax amounts are updated accordingly

• If you are using integrated payments, the refund will appear on the card machine for processing with the customer's card

• Go home and back into Cash-out to see the updated transaction

Refund from Cash-out

The refund option will not appear if no payments have been made on the order, or if all the payments on the order have already been refunded