Service charge

Service charge can be automatically added to orders depending on the settings chosen by the organisation admin. The service charge amount will be displayed on each order that fits the specified requirements (e.g. minimum number of covers).

To remove the service charge from an individual order:

  1. Tap on the order

  2. Tap on the menu icon in the top right of the order screen (a circle with three dots)

  3. Tap 'Remove service charge'

  4. Tap 'Update order'

  5. The service charge can be added again by tapping 'Add service charge' and updating the order

Only a location manager can remove a service charge from an order

If a service charge is incorrectly being added to orders, contact your organisation admin and ask them to review the settings in the Hub. Tap the settings cog and tap reload settings to apply any changes

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