Support
  • Introduction
  • Getting started
    • Support
    • Signing in to the Hub
    • Installing the AccentPOS app
    • iPad setup
      • iPad step-by-step
      • iPad accessories
      • Software updates
      • Supported hardware
      • Battery charging
    • Printer setup
      • Bluetooth receipt printer
      • Lightning receipt printer
      • Ethernet receipt printer
    • Zettle setup
    • Dojo setup
  • The Hub
    • Organisations
      • Organisation settings
      • Choosing a location to manage
      • Locations
    • Users
    • Menus
    • Orders / Accounts
    • Integrations
    • Reporting
  • iPad app
    • Signing in to the AccentPOS app
    • Home screen / quick actions
    • Orders
      • Order view
        • Overview
        • Updating an order
        • Serving an order
        • Finalising a takeaway order (received)
      • Dine in orders
        • Making a dine in order
      • Quick sale orders
        • Making a quick sale order
      • Takeaway orders
        • Making a takeaway order
      • Payments
      • Discounts
      • Refunds
      • Voiding items
      • Service charge
      • Printing orders
    • Kitchen
      • Kitchen live view
      • Auto-print food
    • Bar
      • Bar live view
      • Auto-print drinks
    • Cash-out
      • Cash-out table & reports
      • Viewing an order
      • Refunds
    • Settings
    • Deliveries
  • Support FAQs
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  1. iPad app
  2. Orders
  3. Order view

Overview

PreviousOrder viewNextUpdating an order

Last updated 3 years ago

The order view can be accessed by tapping the Bag icon in the toolbar or by selecting the order type from the side menu.

In the order view, you can select an order type from the bottom (Dine in, Quick sale or Takeaway). Here you can view existing orders that have not been finalised, update orders, make payments and more.

If an order has items that are waiting to be served from the kitchen or bar, the order will be green and Ready will be displayed in the bottom right.

Order items are displayed on the right-hand side. Items have different states depending on their status:

  • White: the item has been ordered but is not ready and has not been served

  • Green: the items are ready to be collected from the kitchen or bar

  • Grey: the items have been served (finalised)

Once all items in an order have been served or finalised and the order is fully paid, it will disappear from the orders view and be retrievable in the Cash-out until a Z report is performed

2 ways to enter the order view
AccentPOS order view