Refunds
Last updated
Last updated
Payments taken in the App can be refunded in the order screen or in the Cash-out. Only the full amount of each payment can be refunded, regardless of the type (card or cash).
To refund a payment from the order screen:
Locate the order you want to refund
Tap the menu icon in the top right and tap 'Refund'
Tap the payment you would like to refund
The refund is processed and the order total and tax amounts are updated accordingly
If you are using integrated payments, the refund will appear on the card machine for processing with the customer's card