Making a takeaway order
Last updated
Last updated
To make a new takeaway order, tap 'New takeaway' from the Home screen.
The system will ask you to choose a type (delivery or pickup) and input the customer's name and phone number. For deliveries, an address is required. Also, you can input a date and time for the pickup or delivery. Tap anywhere on the screen or 'Cancel' to add items to the order without inputting the required information, but you do have to fill it out before the order can be placed.
Now your menu will be displayed. Categories are displayed at the top from the first active menu. To change the menu, tap 'Change menu' at the top of the screen.
Choose a category, the tags for the category will appear below. Choose a tag to filter the category and tap the category again to remove the filter.
Add items to the order. For items with modifiers, the modifiers will appear when the item is tapped. Select a modifier or tap 'Confirm' if no modifiers are required.
For items with allergens, the allergens will appear in the modifier box. For items with allergens but no modifiers, hold the item to see the allergens assigned to it. You can quickly see if an item has modifiers and allergens by looking for the relevant icon in the bottom left of the item box. '+' means the item has modifiers, '!' means the item has allergens.
Continue to add items to the order. Swipe an item from right to left to change the modifiers, add notes, change the quantity or delete the item.
Adding notes can be useful if the customer makes a special request. Notes are displayed in the kitchen or bar and also on the printed tickets and receipts.
If you have more than one of the same item in the order, the system will ask if you want to change all of them, or just one
Once you have added all the items to the order, either make a payment or tap 'Place order' to create the order for future payment.
Once the order is placed, the system will return to the home screen
