AccentPOS has 6 different user types with different permissions suited to roles within an organisation. Here is a description of the user types:
Organisation admin
The top level of the tree, organisation admins can view and edit all locations inside the organisation. Organisation admins can assign location managers. Organisation admins cannot sign in to the AccentPOS app.
Location manager
Location managers can view details, settings and orders/accounts from their own location. If they have been given permission by an organisation admin, they can also add and edit menus. Location managers can invite users to their location.
Location managers can sign in to the AccentPOS app, where they have the following permissions:
Create new orders
View existing orders
Take payments
View the kitchen and bar live view
Void items
Apply discounts to orders
Remove the service charge from individual orders (if applied)
View the Cash-out and run X and Z reports for the current shift
Waiter
Waiters can sign in to the AccentPOS app, where they have the following permissions:
Create new orders
View existing orders
Take payments
Waiters cannot void items, apply discounts or remove the service charge.
Head chef
Head chefs can sign in to the AccentPOS app, where they have the following permissions:
View the kitchen live view
Set items, categories or orders as ready
Chef
Chefs can sign in to the AccentPOS app, where they have the following permissions:
View the kitchen live view
Set items, categories or orders as ready
Bartender
Bartenders can sign in to the AccentPOS app, where they have the following permissions:
View the bar live view
Set items, categories or orders as ready
Organisation admins and location managers can invite users
To add a invite user, sign in to the Hub, then choose a location to add the user to:
Go to the users page
Click the '+'
Enter the new user's first name, last name and email address
Click 'next'
Choose a user type
Click 'next'
Confirm the details and submit
Shortly after submitting the request, the new user will receive an invitation to the specified email address containing a temporary password. They should click the link in the email, then use the temporary password to setup a secure password which is unique to them. Once this process is complete, they will be able to login to the system.
If you forget your password, click 'forgot password' on the Hub sign in page to reset it
Organisation admins and location managers can enable or disable a user at any time by clicking on their profile in the Hub and toggling the 'Active' switch
